Information We Collect

We collect information you provide directly to us, such as when you create an account, submit funding applications, or communicate with our team. This includes your name, email address, business information, financial details, and any documents you upload to support your fundraising campaign.

We also automatically collect certain information about your device and how you interact with our platform, including your IP address, browser type, operating system, and usage patterns. This helps us improve our services and ensure platform security.

• Personal identification information (name, email, phone number)
• Business and financial information for funding applications
• Technical data (IP address, browser information, device identifiers)
• Usage data and platform interaction history
• Communication records and correspondence

How We Use Your Information

Your information helps us provide and improve our fundraising services. We use it to process funding applications, connect startups with potential investors, and maintain platform security. We don't sell your personal data to third parties for marketing purposes.

Under Australian Privacy Principles (APPs), we're required to handle your personal information lawfully and transparently. We only use your information for the purposes you'd reasonably expect, or with your explicit consent.

Data Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. For instance, we may share your startup's business information with verified investors who've expressed interest in your funding round, but only with your explicit permission.

We work with trusted service providers who help us operate the platform, such as cloud hosting services, payment processors, and identity verification providers. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

In compliance with Australian Consumer Law and the Privacy Act 1988, we may disclose your information to government authorities when legally required, such as for tax reporting or regulatory compliance purposes.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information. You can access, correct, or delete your personal data at any time through your account settings or by contacting our privacy team.

You have the right to withdraw consent for marketing communications, request a copy of all data we hold about you, or ask us to transfer your data to another service provider. We'll respond to these requests within 30 days, as required by Australian privacy legislation.

• Request access to your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Withdraw consent for marketing communications
• Complain to the Office of the Australian Information Commissioner

Data Security and Storage

We protect your information using industry-standard security measures, including encryption, secure servers, and regular security audits. Our platform uses SSL encryption for all data transmission and stores sensitive information in encrypted databases hosted within Australia.

We retain your personal information only as long as necessary to provide our services or as required by Australian law. Financial records and business documents are typically retained for seven years in accordance with Australian tax and corporate regulations.

Despite our security measures, no system is completely secure. We encourage you to use strong passwords and enable two-factor authentication on your account for additional protection.

International Data Transfers

Your data is primarily stored and processed within Australia. When we need to transfer data overseas for technical or business reasons, we ensure appropriate safeguards are in place, including contractual protections and adequacy assessments as required by Australian privacy law.

Some of our technology partners may process data in countries with different privacy laws. In these cases, we implement additional contractual safeguards to ensure your data receives equivalent protection to what's required under Australian law.

Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our platform. The updated policy will include a new "last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after any updates constitutes acceptance of the revised policy.